Case Studies
Updating a Legacy System
We redesigned a new web-based product from the ground up that allows customer service agents to assist the end user in our mobile ticketing apps.
Adding Functionality to a Responsive ecommerce Site
Our ecommerce site, used by riders to purchase passes, had essentially only two functions - buy passes and edit low-level account details (password, email, payment method, etc.). We added a ton of functionality, allowing the user to take true control of how they ride mass transit.
Designing New Features Based on Client Requests
Our largest client requested a massive list of added features they were interested in, and going through a PDR and FDR process, we designed and built everything they requested, exceeding their expectations in quality and timeliness.